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  • Welcome and Overview

  • Kia ora! Welcome to the Employment Relations paper 801. We hope you will enjoy discovering useful skills and knowledge.

    This course gives you an understanding of the New Zealand employment relations framework. Our journey explores employment relationships, bargaining for employment agreements, and disputes and grievances resolution.

    Find out more...

  • Resource What will you learn in this course?
  • Resource How will you learn in this course?
  • Resource What do you need to get started?
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  • Note to tutor: Personalise your own welcome message for the learners. Introduce yourself with some interesting information and give your contact details.

  • Feeling stuck? There are team forums for every task, but you may have a question, a concern, or something to share that is not related to the team forums. If it is confidential, you are welcome to contact your tutor. It would be great if you could share anything else with the whole team because they may have similar questions or concerns. Use the ‘With a little help from your friends’ forum for this.

  • Forum With a little help from your friends.
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  • Note to tutor: There are several hidden instructions on this page to guide you through the course. Below is a hidden file called Tutor Guidelines. This offers advice on what you will need to do to support the course.

  • Resource Tutor Guidelines.
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  • Are you ready?

  • Let’s have some fun while we get to know each other. This icebreaker will lead you to your online discussion forum. Find out what you need to do...

  • Resource Who are we – really?
  • Resource Icebreaker Notes to Tutor.
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  • In business we work together to complete tasks. Now that you know yourself better, find out who is in your team. We will be using online forums to ‘talk’ to our classmates. This is our ‘virtual classroom’. Let’s meet each other in the ‘Who’s who’ forum.

  • Note to tutor: Ensure you have enough team forums for your learners. You may need to have more than one of each category or combine them, depending on class numbers.

    Make the first posting to this forum and introduce yourself by answering the forum questions. Monitor input and give feedback to each person.

    Give the learners a deadline to make their first posting and join a team, and check that they have all done this. Monitor any difficulties they may have using the forum functions.

    Reconfirm the names of the teams and their members after the exercise. Collate the discussion ground rules and post the results.

  • Forum Who’s who?
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  • We cannot see facial expressions or hear voice tone when we are ‘talking’ online, so if online discussions are new to you, you might like to read...

  • Resource Guidelines for online discussions.
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  • Our past

  • A radioEmployment relations sit within a political, social, and economic context. Economic pressures such as inflation, recession, depression, and unemployment affect working conditions. Social and ethical influences reflect society’s changing attitudes, and various political ideologies have also shaped the work environment. Our radio gives us an historical overview of some significant events that have helped shape our industrial situation...

  • Resource Your radio
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  • What are employment relationships?

    Who is in the mix?

  • A bookEmployment relationships are the interactions of the major players in the workplace. This interrelationship is vital – none of the players exists within a vacuum. Your office has an address book for these people. Let’s have a look...

  • Resource Your address book.
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  • Assessing a workplace – working affairs?

  • A loaf of breadNaturally Baking Ltd is a small company distributing organic baking goods. The activities and tasks you complete will help you identify and provide realistic solutions for the company’s employment relationship issues. But first, let’s find out about the company...

  • Resource Who are the main players at Naturally Baking Ltd?
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  • Learning about Naturally Baking’s workplace introduces us to relevant legislation and shows us some employment issues. Analysing this workplace will help you with the team task and assessment. Check out this video...

  • Resource Management has issues.
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  • A mobile phoneYou can’t get far without finding out about the Employment Relations Act and the Human Rights Act. Tu’s got some advice for you.

  • Resource Your phone is ringing!
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  • May and MargaretLooks like management has a few more issues. What to do?

  • Resource More management issues.
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  • It takes two to tango. Let’s have a look at the Naturally Baking workers’ issues.

  • Resource The workers get together.
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  • A filing cabinetEmployment legislation and policy is not always easy to understand. Here, we have simplified it for you. You can click on the drawers in the filing cabinet to get easy-to-read legislation and information relevant to employment relations.

  • Resource It’s time to do some research in your office.
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  • You don’t need to know everything in the legislation at one time. A little bit goes a long way. This web hunt takes you to the main employment relations websites and shows you the essential gems. Find out how to go hunting for your treasure.

  • Resource Let’s go hunting!
  • Forum Share your treasure in your team forum.
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  • Note to tutor: Check all the urls in the web hunt and ensure they are working. Create a forum for each team and write the name of each team in the forum title. Give the learners a deadline. Monitor the input and give feedback to each team.

    Hide the following link to the answers page until the teamwork is finished and you have given feedback to each team.

  • Resource Do you want sample answers for your web hunt?
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  • Analysing workplace issues takes some practice. Working together helps you look at issues differently while sharing knowledge. This team task will help you to complete your assessment. Join in!

  • Resource Find out what you need to do.
  • Forum Workplace analysis team forum.
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  • Note to tutor: Give learners guidance about the expected format and layout of the team findings. You may need to reformat the sample answer to follow your specifications. Create a forum for each team and write the name of the team in the forum title. Give the learners a deadline. Monitor the input and give feedback to each team.

    Hide the following label and link to the answer page until the teamwork is finished and you have given feedback to each team.

  • There is never a perfect answer, but we have provided an example analysis for you.

  • Resource Sample workplace analysis.
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  • Negotiating individual employment agreements

  • Tu and ArianaKnowing what needs to be included in an employment agreement is essential to negotiating one. Let’s find out what our employment consultant thinks.

  • Resource Why do we need an IEA?
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  • The next activity will help you create an individual employment agreement and understand the compulsory and optional elements.

  • Resource Let’s make an individual employment agreement.
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  • We’ve made a sample individual employment agreement. Which do you think are the compulsory elements in the agreement? Email your answer to your tutor.

  • Resource Sample individual employment agreement.
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  • Note to tutor: Give the learners a deadline and hide the following label and link to the answer page until the work is finished.

  • The pink bits in this individual employment agreement are the compulsory elements. Did you get that?

  • Resource IEA compulsory elements.
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  • Dave and Sean negotiateNegotiating good outcomes for an employment agreement requires a lot of skill. Watch this scene at Naturally Baking and observe the negotiation skills used, and the issues and processes involved.

  • Resource Negotiating alone.
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  • Knowing how best to negotiate is made easier by following the golden rules. This activity will help you negotiate better outcomes. Find out what you need to do...

  • Resource The golden rules of negotiation.
  • Forum Good negotiating skills team forum.
  • Note to tutor: Give learners guidance about the expected format and layout of the task. Create a forum for each team and write the name of the team in the forum title. Monitor the input and give feedback to each person. Give the learners a deadline for the task.


  • Negotiating collective employment agreements

  • Negotiating a collective employment agreement can get a bit tricky. You need to know the process. Let’s have a look at how the Human Resource Consultant outlines the issues for Naturally Baking’s managers.

  • Resource Negotiating together.
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  • A mobile phoneDeveloping a negotiation strategy, style, and ground rules makes things run much more smoothly. Tu and Dave have some good ideas.

  • Resource Your phone is ringing!
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  • An office chairThere’s a lot to know about bargaining, isn’t there? We have outlined relevant information on the top shelf of the bookcase in your office.

  • Resource Let’s get back to your office for some more research.
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  • Let’s find out what we know about the bargaining process by doing a team task. Find out what you need to do for the task, then join your team’s forum.

  • Resource Bargaining task.
  • Forum Negotiating team forum.
  • Note to tutor: Create a forum for each team and write the name of the team in the forum title. Monitor the input and give feedback to each team. Give the learners a deadline.

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  • The Future...

  • A newspaperWhat might employment relations be like in the future? Let’s get into our time capsule and fly through the years to have a look at the future industrial situation. Your newspaper tells the story...

  • Resource Pick up tomorrow's newspaper.
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  • Grievances and Disputes

  • Understanding how grievances and disputes are resolved is essential to employment relations. In the next activities you will analyse a grievance and a dispute, understand the difference between the two, and understand the process for resolution.

    Dave and Pieter
  • Grievances

  • What’s a personal grievance? Let’s hear from the aggrieved...

  • Resource Sticks and stones.
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  • Now let’s hear what the aggressor has to say...

  • Resource Ain’t no problem like the one I got...
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  • An office bookcaseLook for information about grievances and disputes on the second and third shelves of your office bookcase.

  • Resource Come for some quiet research time in the office.
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  • Disputes

  • Tu and DaveWithout a few pointers, navigating your way through a dispute process can be like driving along a rocky road. Let’s have a look at how the Human Resource Consultant outlines the issues for the Naturally Baking Human Resource Manager.

  • Resource A stitch in time?
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  • A mobile phoneIf things go wrong, we need to know about mediation and the disciplinary process. Tu’s calling with some more advice.

  • Resource Your phone is ringing!
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  • Let’s find out what we know about disputes and grievances in our team task. Read what you need to do for the task and then join your team’s forum.

  • Resource Grievances and disputes task.
  • Forum Grievances and disputes forum.
  • Note to tutor: Create a forum for each team and write the name of the team in the forum title. Monitor the input and give feedback to each team. Give the learners a deadline.

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  • Congratulations! You have completed the course.

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